To deliver outstanding customer service and quality food products in a clean and safe work environment while following Zambrero’s Policies and Procedures.
Must be flexible to work weekdays and weekends.
Principal Accountabilities
In addition to adhering to Zambrero’s Policies and Procedures, the Team Member is responsible for:
People
- Following basic procedures in relation to uniforms, grooming and punctuality.
- Understanding the ‘how to’ and ‘why’ behind Zambrero’s policies and procedures.
- Promoting teamwork to achieve maximum efficiency.
- Assisting others when needed while maintaining consideration for proper procedures.
- Following all reasonable instructions given by an authorised person (e.g. supervisor, manager and business owner).
- Acting as a brand ambassador for Zambrero at all times.
Customer Engagement
- Attending to customers’ needs as the primary focus.
- Welcoming every customer with a smile and being genuinely friendly and interested at all times.
- Referring any difficult customer enquiries to the Supervisor or Store Manager.
Sales Building
- Following Zambrero’s standards for raw and finished product quality, service speed, cleanliness and sanitation.
- Delivering friendly, fast and correct service to every valued Zambrero customer.
- Following all restaurant performance standards, including maintaining operational and kitchen areas to exceed cleanliness, comfort and convenience expectations.
- Actively supporting and following directions for the implementation of new procedures and products.
- Supporting the implementation of marketing promotions to maximise sales potential.
- Being aware of the goals and targets of the restaurant in order to best contribute towards achieving them.
Workplace Safety/ Security
- Executing all workplace safety policies and procedures, including knowledge of first aid and robbery procedures.
- Following guidelines and helping to manage, report and record all incidents, hazards and potential hazards.
- Reporting any malfunctioning equipment to the Supervisor or Store Manager.
Food Safety/ Sanitation / Equipment
- Properly following all food safety and sanitation practices and procedures.
Restaurant Systems
- Performing all assigned tasks and procedures efficiently and in a timely manner.
- Assisting in the completion of station preparation and stocking, and making sure that the station area is clean.
- Accepting deliveries and implementing storage procedures.
Job Type: Part-time
Pay: €14.20 per hour
Benefits:
- Employee discount
- Food allowance
- On-site parking
Language:
Work authorisation:
Location:
- Limerick, County Limerick (required)
Work Location: In person
