Because we strive to put people first.
Culture, our way

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, Pension, Potential Bonus,27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

This role is a hybrid opportunity, offering 1-2 days Working from home.

What You’ll Do as a Business Analyst - Forecasting Allocation & Replenishment

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

• Guides Product Owners and stakeholders on analysis best practices, covering identification, prioritisation, and validation of user needs and requirements.
• Elicits and documents business needs through interviews, workshops, surveys, and analysis of existing processes, defining both “as-is” and “to-be” states.
• Collaborates with stakeholders, architects, and developers to translate business and technical needs into clear requirements, user stories, and acceptance criteria.
• Manages requirement prioritisation (e.g., MoSCoW) and maintains traceability to ensure alignment and successful delivery across the lifecycle.
• Supports testing and delivery by clarifying requirements, assisting QA and UAT, and ensuring solutions meet business expectations.
• Drives stakeholder engagement, adoption, and continuous improvement by supporting discovery, training, and contributing to best practices within the analysis community.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Minimum 3+ years’ experience in Business Analysis or relationship management within retail or eCommerce environments.
• Strong knowledge of the software development lifecycle, with hands-on experience in Agile frameworks such as Scrum or Kanban.
• Proven ability to translate business needs into requirements, with practical experience in software delivery contexts.
• Proficiency in tools such as Jira, Azure DevOps, and Confluence for backlog and project management.
• Excellent communication skills, capable of bridging technical and non-technical stakeholders effectively.
• Analytical mindset with strong problem-solving skills, attention to detail, and relevant qualification or industry certifications (desirable: Power BI/Tableau, IIBA/BCS/Scrum).

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

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