QA Documentation Specialist jobs

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the Role
As the Quality Engineer you will perform quality assurance and quality control reviews, track, and manage design drawings, specifications and documents prepared during the engineering design process in order to ensure regulatory, legal, and security compliance.

You will work alongside internal partner teams such as Engineering, Power and Cooling (PAC), Security, Controls, and Commissioning to build Data Centers that directly support our customers. You will also communicate with external stakeholder design consultants.

Note: This is a Fixed Term Contract position for 12 months.

Key job responsibilities

• Manage simultaneous projects’ engineering drawings, specifications, and documents and run the workflows where you engage with the correct stakeholders across the organization to raise the bar in the quality and the coherence of the content of the package provided.
• Perform quality review of technical documentation for accuracy and contract compliance
• Perform engineering quality assurance and engineering quality control reviews for all design drawings, prior to submission to Construction for builds.
• Provide coordination of all engineering and architectural specifications, design drawings, and permit submittals for projects
• Support the design managers to prepare complete and accurate documentation at various design phases and during construction hand off, including but not limited to drawings, specifications, bill of materials, calculations, etc
• Manage project archiving, tracking, processing and filing activities, assist in naming standard, versioning schema, etc.
• Set up and work on training initiatives for our internal and external partners, and provide tactical support
• Prepare ad hoc reports on project’s progress, Key Performance Indicators (KPI) and progress tracking
• Collaborate with technical teams in a fast-paced environment with showed ability to edit and raise the bar on high-quality technical documentation
• Configuration Analyst/System Owner for DE design documents
• Lead and drive process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts
• Manage a portfolio of projects in an assigned region
• Maintain and add user accounts, security groups, and permission access levels
• Maintain confidentiality around sensitive documentation o Attend team meetings and communicate updates or requirements
• Execute vision and goals for the team or department
• Conduct audits to ensure processes are being followed
• Up to 25% travel may be required

A day in the life
AWS Quality Assurance Engineers have knowledge of the commercial industry design and construction process, experience reviewing technical and contractual documentation, and strong communication skills.

In this role, you will deep dive documentation for completeness, update and create procedures to optimize workflows, and look for improvement opportunities.

As the Quality Assurance Engineer, you will manage the intake of design consultant documentation, review documentation for quality compliance and completeness, and update stakeholders with progress of the final workflow documentation processing. High volumes of documentation review are part of this role and you will need to exercise strong judgement on how to communicate and engage stakeholders through various tools.

About the team
We are a collaborative group dedicated to designing and delivering world-class data centers that support AWS customers globally. Our team works across multiple regions and partners closely with engineering, security, and construction teams to ensure every facility meets the highest standards. We're focused on continuously improving how we manage documentation and design processes, and we're looking for someone who shares our commitment to quality and attention to detail. You'll be part of a team that values diverse perspectives and creative problem-solving, working together to solve complex challenges in infrastructure design and delivery.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.