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Job Post Details

Tote Operative - job post

Greyhound Racing Ireland
3.0 out of 5 stars
Mullingar, County Westmeath
Permanent, Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Part-time
  • Permanent

Location

Mullingar, County Westmeath

Benefits

Pulled from the full job description

  • Employee assistance program

Full job description

Permanent, part-time role,
Permanent, part-time role, approximately 3 hours per week, depending on the racing schedule at the assigned venue, and may vary depending on the needs of the business. Race nights are Saturdays.

Please note that, in line with legislation, all applications to GRI Tote must be submitted by a minimum age of 18.

Key Responsibilities and Duties

  • Develop a good understanding of tote products and the range of bets available.
  • Process customer bets during a race night in advance of each race using the company's selected Tote Betting System.
  • Process winning bets and pay out winnings to customers.
  • Provide any relevant updates to customers, such as non-runners and jackpot guarantees.
  • Upsell additional products when appropriate.

Listen to any customer complaints in your section and pass them on to management without delay.

  • Participate in daily briefings to discuss each event's details.
  • Provide excellent customer service to guests.
  • Reconcile nightly takings at the end of each shift and report any discrepancies to management.
  • Comply with all company procedures, including all statutory procedures, Fire, Health and Safety, hygiene, and internal audit.
  • To carry out any other reasonable task as assigned by management to meet business needs.

Key Skills and Competencies

  • At least 6 months ' experience gained in a demanding role with excellent problem solving and analytical skills.
  • Proficient in the Microsoft Office suite, particularly Excel & Word.
  • Fluency in English is essential.
  • Good interpersonal and communication skills.
  • A full driving licence is preferred.
  • Has the ability to work towards tight deadlines whilst using their own initiative.
  • Ability to learn quickly and work as part of a team.

Seeking a challenging work environment.

Job Types: Part-time, Permanent

Benefits:

  • Employee assistance program

Work Location: In person

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