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Receptionist jobs in Cork, County Cork

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    • Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests.
    • Dealing with enquiries via telephone and email;
    • View all The Montenotte Hotel jobs - Cork jobs
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    • Be aware of hotel room availability at all times.
    • Adhere to all regulations in respect of hotel policies and standards, i.e. mandates and food standards.
    • Dental receptionists must be comfortable with computers, general office tasks, and excel at both verbal and written communication.
    • Knowledge of hotel systems such as Opera and/or Micros.
    • You will work closely with colleagues across the hotel, support our guests with their needs, and…
    • A minimum of 1 years’ experience in a hotel reception is desirable.
    • At least 1 year administrative experience is essential.
    • Liaise with the public, answer calls and respond to general inquiries by phone and / or email.
    • Approximately 16 - 20 Hours Per week.
    • Support the Facilities Team on facilities issues on the client site (e.g., taking calls, liaising with contractors, permits, logging requests on CMMS systems,…
    • Greeting patients and managing appointment scheduling (in-person and by phone).
    • At the end of this period there may be an ongoing work for 1-2 days per week…
    • Complete patient requests for prescription refills, doctor’s notes, social welfare certificates etc.
    • Ideal candidates will have a minimum of two years office…
    • Comfortable using computers and basic office systems.
    • Previous experience in reception, customer service, motor trade or a similar environment would be an…
    • To action all guest queries by phone or in person in a professional and friendly manner;
    • To have complete product knowledge of the hotel services & facilities…
    • Monday to Friday, 8:00am to 5:00pm (some flexibility may be required).
    • Manage the reception area, ensuring it is always tidy and presentable.
    • To take note of any lost property or maintenance problems and follow up with the relevant department.
    • To carry out all reception duties to the specified…
    • Filing, compiling Briefs, organising court documents, and other office and legal administration duties.
    • Being the first point of contact for new clients,…
    • Experience handling multi-line phone systems and providing excellent phone reception with proper phone etiquette.

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Hotel Receptionist
The Montenotte Hotel
·
3.0
Cork, County Cork
Permanent
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Job details

Pay information not provided
Employee assistance program, Bike to work scheme
Permanent
Cork, County Cork

Full job description

In a former 18th Century residence of a Merchant Prince, The Montenotte has a rich heritage that has been preserved throughout the years and updated with a contemporary twist, decadent detailing, and a luxurious finish. Offering guests unrivalled views of the city and harbour, The Montenotte strives to continuously innovate to create memorable experiences for guests, to surprise and savour around every corner.


The Montenotte is a proud member of the prestigious, Small Luxury Hotels of The World

We are certified as a Quality Employer with Irish Hotel Federation and have been certified as an Excellent Employer with Great Place to Work for 3 consecutive years.

Our Values are Passion, Ambition, Integrity, and Courage as we journey towards our Vision of being the Leading, Independent, Urban Resort in Ireland.


Property summary:

  • 107 stylish guestrooms and suites and 26 self-catering Residences.
  • The Woodland Suite Experience - nestled within the beauty of the Irish landscape, high above Cork's port, these exclusive suites enhance a sense of exploration and experience, evoking harmony, and calm. Designed with nature at its very core, each environment will feature an inherent luxury, understated elegance, design sensibility and complete exclusivity, guests are able to choose from our River Suites and Woodland Suites.
  • Landscaped Victorian sunken gardens and Woodlands that overlook the port of Cork and the city.
  • Cameo Cinema - our own private in-house 50-seater cinema offering nightly movies complimentary for all guests.
  • The Gallery Suite - a private meeting and banqueting suite for up to 60 guests
  • Bellevue Spa - a luxurious award-winning spa with six treatment rooms, The Salt Room and offering a range of rejuvenating, holistic and relaxing treatments, with product ranges Elemis
  • Motion Health Club - with a 20m indoor swimming pool, sauna, steam room, jacuzzi and state-of-the-art gym with fitness


We are now looking for a Hotel Receptionist to join the #MPeople team!


Main Responsibilities:


  • Working as part of the Front Office and Reservations Team to offer a high level of customer service.
  • Checking in and out guests on arrival and departure.
  • Dealing with enquiries via telephone and email;
  • Processing of reservations, cancellations and modifications promptly.
  • Promote upselling and general sales within the department and ensuring maximum revenue is generated.
  • Ensure all daily reports are completed before the agreed time.
  • To take the responsibility for the checking of bills, invoicing to FIT & Tour operators.
  • To liaise with Senior Management with regard to guest queries or issues.
  • To assist guests with transport & luggage in a courteous and professional manner


Our #MPeople are our business!

The Montenotte offers a variety on employee benefits, including:

  • World class employee changing facilities and a stylish employee restaurant Croi.
  • Bespoke Montenotte uniforms for all guest-facing employees.
  • Group discount HSF Health Plan.
  • Learning & development opportunities.
  • Career guidance & coaching.
  • Culinary apprenticeships.
  • Trainee management development programmes.
  • Internships & work placement opportunities.
  • Graduate development programmes.
  • Employee wellness programmes.
  • Trained mental health first aiders & an employee assistance programme.
  • A free meal in our employee restaurant Croi while on duty.
  • Free use of the Motion Health Club with facilities including:
  • Free weekly employee exercise class every Thursday morning.
  • Access to personal training & fitness assessments.
  • 25% discount off food in Panorama.
  • 25% discount off spa treatments at Bellevue Spa.
  • Access to the cycle to work scheme.
  • Access to the travel pass scheme.
  • Employee engagement and recognition programmes.
  • Referral reward scheme.
  • Opportunities to participate in sustainability and health & safety opportunities.
  • #MPeople events.
  • #MPeople sporting activities.
  • #Mpeople community engagement with our local community & our charity partner, Pieta.

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