Restaurant Marketing jobs in Dublin, County Dublin

A Sales & Marketing Executive is required for maternity cover in a large-scale, busy operation, in an Internationally Branded Hotel…

Our Hotel.

CROWNE PLAZA Dublin Blanchardstown | 14 Meeting Rooms | Spacious Event Rooms |Sanctuary Bar | Inca Coffee Lounge | Forchetta Restaurant | 188 Bedrooms.

Main Focus:

To assist the Sales & Marketing Team in promoting Crowne Plaza Blanchardstown on both a national and an international level, to raise the profile of the hotel with particular emphasis on maximising yield on rooms and food & beverage. To raise brand awareness and to co-ordinate all social media marketing activity.

Perks of Joining Crowne Plaza Dublin | Blanchardstown.

• Our fantastic staff restaurant, to ensure you are well looked after.
• Free & Secure Car parking onsite.
• Continuous Training and Development so you can progress your career with Tifco.
• IHG Rewards team membership – travel the world with over 7000 partner hotels worldwide.
• Friendly and professional work environment.
• Flexibility to ensure a positive work/life balance.
• Award winning employee recognition schemes.

Role Overview

• To assist in positively promoting sales within the department and maximize every sales opportunity.
• To assist in controlling departmental costs within the standards set by the departmental manager.
• To assist in stock control measures implemented, in order to achieve budgeted profit margins
• To ensure security of cash, stock and equipment and to carry out all agreed departmental/Hotel procedures
• To be aware of Hotel promotions or special activities going on in the Hotel/area
• Ability to carry out duties to the standards as laid down in the standard of performance manual
• § To assist in achieving goals in relation to mystery audits and all customer feedback platforms
• § Manage the online reputation management of the hotel across all platforms including Tripadvisor, Google +, Expedia & Booking.com
• § Build on the unique brand identity & brand positioning of Crowne Plaza in line with brand guidelines
• § To assist in collateral production as directed by the Sales and Marketing Manager/ GM in line with Crowne Plaza brand guidelines
• § To assist in all pre-opening activities ensuring all opportunities for Crowne Plaza are maximised
• § To have up to date knowledge of digital / online opportunities that are a good fit for the brand and within Brand Guidelines.
• § To ensure all our social media platforms are very active and generating revenues into our marketing segments.
• § To assist with mailshots, sales activities, creating presentations in conjunction with the Sales and Marketing Manager and in line with the Annual Sales and Marketing plan to achieve revenue and hotel objectives and goals
• § To advance plan for PR & Social Media campaigns with a view to identifying key opportunities and managing the social media communication on behalf of Crowne Plaza as directed by the Cluster Sales and Marketing Director
• § To plan and organize sales appointments to generate new business customers within the Dublin & national market in the corporate, leisure and incentive segments. To perform all necessary administration work, including follow up on enquiries/calls, database management and mailshots/eshots, weekly and monthly reports, responding to information requests, maintaining and updating files, databases.
• § To research awards opportunities for Crowne Plaza and co-ordinate the award submission process
• § To keep up to date with all training carried out by IHG
• § To complete corporate RFP’s as directed by the Sales and Marketing Manager
• § To develop and nurture relationships with any current and new clients, in all markets sectors
• § To entertain clients and carry out show arounds, familiarisation trips, and client entertainment as required
• § To complete project work as appropriate
• § To carry out all reasonable requests from the hotels management team, or management company / owners
• § To complete and update competitor analysis on a regular basis ensuring you are familiar with the comp set
• § To encourage customer feedback and ensure this is managed and processed through the accurate channels
• § To ensure a high level of customer and colleague care at all times
• § To represent Crowne Plaza at any trade exhibitions / Consumer fairs as directed
• § To ensure all GDPR and PCI policies and procedures are followed
• § To provide support where necessary in other areas of the hotel
• § General Administration duties as required
• § To be familiar with and adhere to all areas outlined in the Team Handbook
• § To be fully conversant with and adhere to all rules and regulations of the hotels, with specific regard to:
• § Fire
• § Hygiene
• § Health and safety
• § GDPR & PCI compliance
• § To report all accidents
• § To attend training sessions as required
• § To carry out any other reasonable requests by senior management

Experience

• Minimum three years of sales & marketing experience in the hotel or hospitality sector.
• Strong communication, negotiation, and presentation skills. Confidence to engage with clients face to face, coupled with excellent written communication skills.
• Good knowledge of local corporate and tourism markets.
• To manage the contracting and RFP portals for the corporate accounts.
• Maintain up to date client databases and the CRM system.
• IHG knowledge beneficial -training provided.

Full-time on-site position and is predominately Monday – Friday with some flexibility in working hours.

All job offers are subject to two successful references.

If you feel you have the suitable skills and attributes for this role, please apply online with your CV and cover letter.

Pay: €34,500.00 per year

Benefits:

• Employee assistance program
• On-site parking

Work Location: In person