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Job Post Details

Senior Front of House Assistant - Permanent, Full or Part Time - job post

GROW HQ
Waterford, County Waterford
€32,000–€35,000 a year - Part-time, Full-time

Job details

Pay

  • €32,000–€35,000 a year

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekend availability

Location

Waterford, County Waterford

Benefits

Pulled from the full job description

  • Sick pay
  • Gym membership
  • Employee assistance program
  • Company pension
  • Food allowance
  • Wellness program
  • Bike to work scheme

Full job description

  • Reporting to: Centre Manager
  • Role Type: Open to full or part time
  • Hours: 30-37.5 hrs
  • Remuneration: competitive salary depending on experience
  • Location: GROW HQ, Waterford

GIY is an award-winning social enterprise dedicated to creating a movement of people connected to real food - organic, fresh, local, in-season food grown in living soil. GROW HQ, the home of GIY, opened in 2016 and features a multi-award winning farm-to-fork cafe, organic farm shop, organic training gardens and regenerative farm (at the Curraghmore Estate).

Job Description:

We’re on the lookout for a friendly, reliable, and hard-working Senior Front of House Assistant to join our team at GROW HQ. If you love great food, enjoy working with people, and want to be part of a mission-driven organisation, we’d love to hear from you.

This is a permanent role, we’re looking for someone who wants to grow with us. Flexibility is key – we need someone who can work midweek as well as weekends, across 4-5 days out of 7 on a rota basis, operating across our cafe, retail and education functions.

Key Responsibilities

  • Deliver a warm, friendly and professional customer experience, ensuring every guest feels genuinely welcomed and looked after.
  • Provide confident, knowledgeable table service, including taking orders, serving food and drinks, processing payments and responding to customer queries.
  • Act as a senior presence on the floor, supporting colleagues, helping coordinate service and stepping up to resolve issues when required.
  • Develop a strong knowledge of our menu, ingredients and food ethos, and communicate the story behind our food, farm and local producers enthusiastically to customers.
  • Help maintain high standards of service, presentation, cleanliness and organisation across the café and customer areas.
  • Support the training and development of newer Front of House team members, leading by example and helping to create a positive, respectful and collaborative working environment.
  • Work closely with the kitchen, café management and wider GROW HQ team to ensure smooth service, good communication and an excellent overall customer experience.
  • Be able to oversee the day to day running of the front of house areas in the absence of the centre manager.
  • This position may be ideal for someone with previous hospitality duty management or an assistant banqueting/restaurant manager looking to branch into a more” Life friendly” role.

Qualifications, Experience, & Competencies

We are looking for an experienced person who shares GIY’s culture, vision and values. Our ideal candidate would have the following experience:

Strong FOH experience, including in senior server roles or formerly worked as a duty manager or restaurant manager

Strong, customer-facing experience and strong communications skills

Must be able to operate on your own initiative and take ownership of tasks

Team player who values integrity and respect

Has a passion for healthy, seasonal, local and home-grown food

More About GROW HQ and GIY

GIY is an award-winning social enterprise dedicated to creating a movement of people connected to real food - organic, fresh, local, in-season food grown in living soil. GROW HQ, the home of GIY, opened in 2016 and features a multi-award winning farm-to-fork cafe, organic farm shop, organic training gardens and regenerative farm (at the Curraghmore Estate).

Apply

Please apply with your CV and a cover letter explaining your fit with the criteria outlined above. All applications will be treated in the strictest confidence.

Pay: €32,000.00-€35,000.00 per year

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee assistance program
  • Food allowance
  • Gym membership
  • On-site parking
  • Sick pay
  • Wellness program

Ability to commute/relocate:

  • Waterford, County Waterford: reliably commute or plan to relocate before starting work (required)

Experience:

  • Duty or Restaurant Manager: 1 year (required)

Work authorisation:

  • Ireland (required)

Work Location: In person

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