Restaurant jobs in Mallow, County Cork

We are currently looking to recruit a Food & Beverage Duty Manager

The Role

The Food & Beverage (F&B) Duty Manager will oversee Lunch & Dinner service. This role requires a dynamic leader with a keen eye for detail, a passion for delivering exceptional customer service, and the ability to implement and maintain the highest standards of quality and cleanliness. The F&B Duty Manager will play a crucial role in training and developing the team, ensuring a seamless dining experience for our guests.

Key Responsibilities:

• Oversee the daily operations of Lunch & Dinner service in the Bar & Restaurant, ensuring smooth and efficient service delivery.
• Implement and monitor the agreed standards of service and presentation, ensuring consistency across all F&B outlets.
• Ensure all food and beverages are served to the highest standard, with particular attention to quality, presentation, and timing.
• Lead by example, providing hands-on training and guidance to the F&B team, focusing on service standards, customer interaction, and product knowledge.
• Act as the main point of contact for guests during Lunch & Dinner service, ensuring a
• welcoming and attentive experience.
• Address and resolve guest complaints promptly and professionally, ensuring guest satisfaction and loyalty.

The Hotel:

Situated in North Cork, on the Limerick boarder, Charleville Park is one of Cork’s finest four-star hotels. Boasting 91 bedrooms and suites, extensive leisure facilities, ample free car parking on site, and complimentary high speed WIFI, Charleville Park Hotel is your ideal base for your next getaway. Our spacious, well-appointed rooms are designed to accommodate families of all sizes, ensuring everyone enjoys a comfortable stay. We also welcome furry friends, as we are proud to be a pet-friendly and dog-friendly establishment.

One of Six properties within the Só Hotel Group. Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people!

Ideal Candidate:

• Excellent customer service skills and a good ability to interact with customers.
• Strong Food & Beverage background.
• 2 years + experience in a similar position or Supervisory role
• Have excellent communication, training and leadership skills to assist in the development of your team members.
• Be capable of using your own initiative to assess the business and to ensure the premises is kept up to date with current industry trends.

Benefits:

The Só Hotel Group is an awarding company to work for. We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike.

In return, we offer an exciting, vibrant, positive and rewarding working environment. Some benefits employees of Só Hotels enjoy are as follows:

• The provision of ongoing training and development opportunities
• Employee Recognition Awards
• Free car parking
• Career enhancement/progression opportunities
• Group Employee Discount Scheme
• Free Meals on duty
• Complimentary use of The Leisure Club
• Complimentary Coffee
• Bike to work scheme
• Employee Assistance Program

At this time, we are not seeking assistance from recruitment agencies for this role.

Job Types: Full-time, Permanent

Benefits:

• Food allowance
• Gym membership
• On-site parking
• Wellness program

Work Location: In person