Restaurant jobs in Pontoon, County Mayo

Job Specification

Title: Full time Waiting Staff

YOU MUST BE AVAILABLE TO WORK MIDWEEK AND WEEKEND SHIFTS AFTER THE SUMMER PERIOD

Reporting To: DutyManager/ Operations Manager

Based: TF Royal Hotel & Theatre

Key accountabilities & Responsibilities:

· Taking food orders from customers and passing orders through to kitchen immediately.

· To attend to the needs of all guests always maintaining a high standard of service.

· Ensuring company standard operating procedures are always adhered to.

· Acquire a full knowledge of all food & beverage policies and procedures in accordance with restaurant standards.

· Ensure timely delivery of all food & beverage items to customers in the restaurant.

· Ensure that tables are cleared of all used plates, cutlery and glasses and brought to the dish wash area.

· To maintain a clean and safe working environment.

· To learn, understand and know all the menus on offer so that all guests' questions can be answered without delay.

· Ensure that all our guest’s special needs i.e., dietary requirements, allergies, etc are made known to the chef and the restaurant manager.

· To become familiar with the type of wines served. Therefore, ensuring that wine is offered when taking a food order and the up-selling technique is always used.

· Ensure that the manager on duty is informed of any difficulties or delays with service as soon as they occur during service.

· Ensure that all hot food served to the guests is in fact ‘hot’.

· Ensure that any customer complaints are brought to the attention of the restaurant manager as soon as they occur.

· Make best efforts to learn the names and personally recognise the regular customers.

· Ensuring that all payments are handled with care so as no shortages occur.

· Stock service areas with supplies such as food and tableware.

· Ensure all condiment containers are always full.

· Ensure bathrooms are clean and tidy and fully stocked with soap, toilet paper and hand towels.

· All tables are set appropriately for lunch and dinner service and reset at night for the following day.

· To ensure that bathrooms, restaurant floors, outdoor area and service stations are clean and reset for morning service.

· To report for duty on time, in the correct company uniform and groomed in accordance with company policies and procedures.

· Report maintenance issues in Viber Group.

· To attend all training courses provided by management.

· To be familiar with all cash handling procedures.

· Maintain a good working relationship with all restaurant and kitchen staff.

· To perform all duties as instructed by your supervisor and manager.

· Adhere to Health & Safety Polices & HR Policies.

· Ad hoc duties as and when required including occasionally helping other departments if needed.

· Partake in all sustainable and waste management practices required.

· Carry out any other reasonable duties requested by management.

Job Types: Full-time, Permanent

Pay: From 13.50 per hour

Additional pay:

• Tips

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Food allowance
• On-site parking
• Sick pay

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Experience:

• hospitality: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Job Type: Full-time

Pay: From €14.15 per hour

Expected hours: 40.0 per week

Benefits:

• Bike to work scheme
• Employee discount
• Food allowance
• On-site parking

Ability to commute/relocate:

• Castlebar, County Mayo: reliably commute or plan to relocate before starting work (required)

Application question(s):

• You must be available to work weekdays and and weekends

Experience:

• Waiting: 1 year (required)

Language:

• Fluent English (required)

Work authorisation:

• Ireland (required)

Work Location: In person