Restaurant jobs in Thomastown, County Kilkenny

Mount Juliet Estate, a Marriott Autograph Collection, is a 5* Resort, set in 500 acres of rich and historic Irish countryside. Whether it is the elegant grandeur of a magnificent Georgian Manor House or the chic sophistication of Hunter's Yard, our two residences draw on centuries of local Irish heritage to weave a rich tapestry of vibrant stories. We are proudly certified as a Failte Ireland Outstanding Employer, and we warmly welcome you to add your own experience to Mount Juliet Estate's ever evolving story.

We have a fantastic vacancy for a Host / Food & Beverage Assistant to join the team in our Michelin-Starred Lady Helen Restaurant.

Duties and Responsibilities of the Role:

Guest Experience & Hosting

• Greet guests warmly upon arrival and escort them to their tables, ensuring a seamless start to their dining experience.
• Maintain an organized and efficient reservation system, managing bookings across multiple outlets.
• Provide menus, introduce guests to the restaurant's offerings, and answer any queries about the menu, dietary preferences, or allergens.
• Assist in resolving any guest concerns or special requests promptly and professionally.
• Liaise with the kitchen and service team to ensure smooth communication of guest preferences and requests.

F&B Coordination & Administration

• Support the F&B team with the preparation of daily reservations, ensuring accurate guest counts and special requirements.
• Assist in updating table plans and floor layouts based on reservations and walk-ins.
• Coordinate with different departments (kitchen, bar, and service team) to ensure smooth operations during peak service times.
• Manage and monitor inventory of hosting-related supplies, such as menus, table settings, and promotional materials.
• Maintain and update guest profiles and preferences to enhance personalized service.

Service Excellence & Team Collaboration

• Work closely with the Restaurant Managers and F&B team to uphold the highest service standards.
• Provide guidance and training to junior staff on hosting etiquette and reservation management.
• Assist with special event setups and private dining arrangements as needed.
• Maintain cleanliness and presentation of the reception/host area in each outlet.

Requirements for the role:

• Previous experience in a luxury hospitality environment essential.
• Excellent communication and interpersonal skills with a warm, welcoming personality.
• Strong organizational skills with the ability to multitask and work under pressure.
• Proficiency in reservation management systems and basic administrative duties.
• A proactive approach with attention to detail and a passion for exceptional guest service.
• Ability to work flexibly across different outlets and shifts, including weekends and holidays.
Must have a Clean full Driving License

Benefits Include:

• Competitive Pay
• Employee Assistance Program
• International Hotel discounts
• Staff Meal
• Uniform
• Training & Continuous Professional Development
• Complimentary Health Club Access

Why Join our team?

• Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
• Collaborate with a passionate and dynamic team dedicated to excellence.
• Enjoy competitive compensation, benefits, and opportunities for professional growth.
• Shape the future of an iconic brand while creating unforgettable guest experiences.

Mount Juliet Estate is a certified Great Place to Work 2026 and are an equal opportunities employer.