Service Delivery jobs

Reports to

Field Care Supervisor

Summary of role

To share with other staff in meeting the personal care and support needs of service users in a way that respects the dignity of the individual and promotes their independence. The care and support provided by Care and Support Workers is expected to include support that would reasonably be given by members of the service user's family and is not to include tasks that would normally be undertaken by a trained nurse.

About The Role

Principal responsibilities

• To assist service users who need help getting up and going to bed in the morning and evenings, including dressing and undressing, washing, bathing and going to the toilet.
• To help service users with their mobility and with any physical disabilities, including incontinence and use of personal aids and equipment.
• To care for service users who are temporarily sick and need bed nursing and help with feeding etc.
• To provide care and support for service users who are terminally ill.
• To help in the promotion of mental and physical activities of clients through talking, outings, reading, writing, hobbies and recreations.
• To make and change beds, light cleaning, emptying commodes and general tidying.
• To set tables and trays, prepare and serve light meals, clearing away and washing up.
• To read and write reports and be involved in service users’ reviews and training activities.
• To adhere to all Caremark’s policies and procedures at all times.
• To report either to the Field Care Supervisor or Care Manager any significant changes in the health or circumstances of a service user.
• To encourage the independence of service users wherever possible.

  Personal attributes

It is considered essential that Care and Support Workers possess the following qualities:

• Self motivated & well organised.

  • Flexible.

  • Caring & sensitive to the needs of others.
  • Ability to use own initiative.
  • Ability to communicate effectively.

Required Criteria

Skills Needed

About The Company

Our mission is simple:

• To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for.

• Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too.

• Caring for and supporting others runs through the very heart of Caremark.

Who is Caremark?

• Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community.

• We are the mark of excellent care.

• We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.

Caremark’s history – providing home care since 2005

• Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago.

• Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry.

• Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.

Company Culture

Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK.

Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.

Here's why Caremark stands as a beacon of excellence and a great place to work:

Pioneering Spirit: From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.

Diverse Care Services: Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.

Focus on Quality: We've built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.

Growth and Development: As part of our team, you'll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities.

We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.

Company Benefits

Salary

€14.50 - €29.00 per hour