Startup jobs
- RN PadRemote
- Annual leave
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- Lead onboarding for new customers.
- View all RN Pad jobs - Remote jobs - Customer Success Manager jobs in Remote
- Salary Search: Customer Onboarding/Success salaries in Remote
- Apex StarRemote
- The successful candidate will work closely with the founders and coordinate a range of business improvement projects across operations, quality, marketing and…
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- RevolutRemote
- Experience working in a fast-paced startup environment.
- The Product team shapes the experiences that power Revolut.
- Knowledge of typography and grids.
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- See popular questions & answers about Revolut
- VetPal Tech LtdRoscommon, County RoscommonAd
- Company:* VetPal Technology Limited Location: Roscommon, Ireland (on-site ) Job Type: Full-time, Permanent Salary: €31,000 – €33,000 DOE, with a salary…
- Adamantine RecruitmentDublin, County Dublin
- Company pension
- Private medical insurance
Ad- Own the full sales cycle from discovery through to close.
- Sell into mid-market customers across multiple industries.
- What they’re looking for (essential)*.
- Adamantine RecruitmentDublin, County Dublin
- Stock Options
- Company pension
Ad- You'll research "Ideal Customer Profiles" (ICPs) and map out key stakeholders in high-growth companies.
- Multi-Channel Outreach: Execute high-volume, high-…
- Adamantine RecruitmentDublin, County Dublin
- Stock Options
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Ad- You'll research "Ideal Customer Profiles" (ICPs) and map out key stakeholders in high-growth companies.
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- RevolutRemote
- 2+ years of startup experience as a founder or co-founder.
- Owning the full product P&L, from product strategy and revenue model to growth and optimisation.
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- Enrich Environmental LimitedSummerhill, County Meath
- Company pension
- On-site parking
Ad- Demonstrated ability to build structure and systems in a growing or startup environment.
- Enrich Environmental Limited* is a dynamic and innovative resource…
Automation Engineer
Urgently neededNewNeoDyneDublin, County DublinAd- NeoDyne is a leading engineering company specialising in industrial automation, digital manufacturing, and electrical engineering solutions.
- Rakuten KoboDublin, County Dublin
- Stock Options
Ad- We are seeking a passionate individual to lead talented engineering teams in creating exceptional outcomes for Kobo and our customers.
- ClubSpotCavan, County Cavan
- Annual leave
- Sick pay
- On-site parking
Ad- Prior experience in customer success, particularly within a SaaS or tech startup environment.
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Operations Manager — MyOtherNest, Dublin
Urgently neededOften replies in 1 dayMyothernestBallsbridge, County DublinAd- Full-time · On-site · Competitive salary + performance bonus.
- We're looking for our Operations Manager * the day-to-day execution leader who keeps the whole…
Operations Manager — MyOtherNest, Dublin
Urgently neededOften replies in 1 dayMyothernestBallsbridge, County DublinAd- Full-time · On-site · Competitive salary + performance bonus.
- We're looking for our Operations Manager * the day-to-day execution leader who keeps the whole…
- Heat SystemsClaremorris, County Mayo
- Sick pay
- Company pension
- Work from home
- On-site parking
Ad- You must have a creative ‘continuous improvement’ and proactive mindset as well as strong commercial awareness.
- Good knowledge of technical processes.
- SalesforceDublin, County DublinAd
- Salesforce is looking for an experienced, dynamic Account Executive to manage Commercial Accounts in Poland .
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Job Post Details
Customer Onboarding/Success - job post
Job details
Pay
- €3,000–€4,500 a month
Job type
- Full-time
Benefits
Pulled from the full job description
- Annual leave
Full job description
RN Pad is a funded, profitable startup based in New York City with a fully remote, global team. We're building innovative tools in the healthcare space, and we're growing fast to roll out some exciting new features.
We've been delivering top-notch customer service for over five years now, and our customers truly love what we've built. We're a mission-driven group passionate about making a real difference in healthcare.
The Role
This is a hands-on position focused on customer onboarding and success, with some general support duties as needed. You'll help new customers get up and running smoothly while building strong, ongoing relationships to ensure they get the most out of our product.
What you'll do:
- Lead onboarding for new customers. Create and run personalized onboarding plans to help them adopt the product quickly and see real value fast.
- Act as their main point of contact after signup. Be the trusted advisor who understands their goals, checks in proactively, spots upsell opportunities, and keeps them happy long-term.
- Handle incoming support inquiries through our channels (Intercom) and resolve issues, escalating when needed.
- Gather customer feedback, spot common pain points, and work closely with our Product and Engineering teams.
- Collaborate across the team to fix issues quickly and keep everything running smoothly.
Who We're Looking For
We're excited to hear from people who love helping others, communicate clearly, and pick things up quickly.
Must-haves:
- 5+ years in customer success, support, or similar roles. Ideally in a tech startup or SaaS company.
- An ability to translate complex information into clear, practical understanding for our clients and ensuring that our clients are fully comfortable using the product.
- Proven experience resolving complex customer problems while keeping satisfaction high.
- Comfortable working remotely and available during Americas time zones.
- Strong written and verbal English communication.
- Tech-savvy and quick to learn new tools.
- Calm under pressure, great at problem-solving and de-escalating issues.
- Self-motivated - able to own your work with minimal oversight.
- Highly organized.
Nice-to-haves:
- Experience with Intercom and Slack.
- Multilingual (especially Spanish or Russian).
- Background in healthcare tech.
What We Offer
- Competitive salary.
- Paid time off.
- A supportive, collaborative remote team.
- Real opportunities to grow as we expand.
- Long-term, stable role in a profitable company.
Timeline
We're aiming to bring someone on board by February 1st and hope to move quickly with the right person.
If this sounds like you, we'd love to chat! Send your resume, LinkedIn and anything else you would like to share.