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Job Post Details

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Lead Field Service Technician - job post

Baristafy
Cork, County Cork
€47,500–€57,500 a year - Full-time

Location

Cork, County Cork

Benefits

Pulled from the full job description

  • Employee discount
  • Food allowance
  • Company events
  • On-site parking

Full job description

Lead Field Service Technician

Cork (with nationwide travel) | Company van provided | Leadership role | Competitive salary

About Us

Baristafy is a modern B2B coffee partner based in Cork. We supply, install, and service professional coffee equipment for cafés, hotels, and offices across Ireland. Backed by three generations in the catering equipment industry, we’re a young and growing company with a strong focus on quality, efficiency, and long-term client relationships.

The Role

We’re hiring a Lead Field Service Technician to take ownership of day-to-day service delivery and act as the technical backbone of our operations.

This is a senior, hands-on role for an experienced technician who can work independently, make sound technical decisions, and set standards for others. You’ll lead by example on jobs, support trainee and junior technicians, and help ensure work is done right the first time.

Day-to-day responsibilities

  • Lead installation, service, and repair work across client sites
  • Diagnose and repair electrical, mechanical, and plumbing faults
  • Act as the main technical escalation point for service issues
  • Support and mentor trainee and junior technicians
  • Maintain high standards for workmanship, reporting, and van organisation
  • Help plan service routes and prioritise urgent jobs when required
  • Identify recurring faults and suggest technical or process improvements
  • Represent Baristafy professionally with clients and partners

What we offer

  • Full-time, permanent role
  • Competitive salary (€50,000–€60,000 depending on experience)
  • Company vehicle provided during working hours
  • High level of autonomy and trust
  • Opportunity to shape service standards and training systems
  • Long-term role in a growing B2B service business

Ideal Candidate

  • Proven experience as a Field Service Technician or similar senior role
  • Strong diagnostic ability across electrical, mechanical, and plumbing systems
  • Comfortable working independently and making technical decisions
  • Experience supporting, mentoring, or overseeing junior technicians
  • Organised, reliable, and calm under pressure
  • Full clean driving licence

Backgrounds that suit this role include:

  • Commercial coffee equipment technician
  • Catering equipment engineer
  • Appliance, vending machine, or refrigeration service technician
  • Electrical or mechanical service engineer
  • Automotive technician or mechanic

Bonus points if you:

  • Have experience leading or training other technicians
  • Enjoy improving systems, standards, and workflows
  • Take pride in clean installs, tidy vans, and clear reporting
  • Appreciate coffee quality and customer experience

Job Type: Full-time

Pay: €47,500.00-€57,500.00 per year

Benefits:

  • Company events
  • Employee discount
  • Food allowance
  • On-site parking

Experience:

  • coffee equipment repair: 1 year (preferred)
  • Management: 1 year (preferred)
  • mechanical : 3 years (preferred)

Work Location: In person

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