Technical Support ,helpdesk jobs

Tusa IT are growing our team. We are looking for team members who can approach challenges with confidence improvising, adapting and overcoming as required.

We want people who are driven to enhance their own and Tusa IT's reputation by consistently providing excellent customer service and identifying future opportunities for improvement.

• Manage IT Services across production plant ensuring the optimum functionality of their systems
• Act as a point of contact for support issues
• Be willing to continue training in all areas of IT
• Identification of improvement projects and where availability permits delivery of these projects
• Be aware of IT security
• Identify & resolve risks
• Preparation of PCs laptops
• Manage file and print
• Monitor and manage backups
• Reseaech and recommend best fit solutions
• Provide outstanding customer service.

Requirements

• Customer focused IT Support Experience
• Experience tech support in the IT industry
• Experience delivering excellent service to customers
• Windows OS Support
• Active Directory
• Networking
• Server Support

Job Type: Full-time

Pay: €37,500.00-€42,500.00 per year

Benefits:

• Bike to work scheme
• Company events
• On-site parking

Application question(s):

• Write 2- 3 sentences to let us know how your experience fits this role

Language:

• good english (required)

Work authorisation:

• Ireland (required)

Work Location: In person