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    • The engineer will be part of a technical support team, providing technical support and training on all Joule products and systems to customers and internal…
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Job Post Details

MEP Technical Support Engineer - job post

Joule Ltd
Galway, County Galway
€40,000–€50,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 7 days.

Job details

Pay

  • €40,000–€50,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Galway, County Galway

Benefits

Pulled from the full job description

  • Employee assistance program
  • Company pension
  • Private medical insurance
  • Bike to work scheme

Full job description

About Joule:

Joule Group is an Irish headquartered, privately owned, multinational manufacturing group. The mission of the organisation, which has a strong focus on the Renewables sector, is to make a valuable contribution to the energy transition by providing homes with sustainable heating and hot water solutions.

From our state-of-the-art production facilities we design, develop, manufacture and distribute Heating, Hot Water and Ventilation products using innovative designs and the most up-to-date production methods, primarily for sale into the European market and with growing worldwide sales.

The Role:

We are seeking an MEP Technical Support Engineer with Plumbing/Electrical/Refrigeration experience to join the Technical Support team in Galway. The role is based in our Galway office.

Candidates - please note this is NOT an IT position. It requires plumbing or electrical experience.

Job description

The engineer will be part of a technical support team, providing technical support and training on all Joule products and systems to customers and internal staff. More specifically the Engineer will be responsible for:

  • Installation, maintenance and fault-finding support on their range of Heat Pumps, heating, hot water and ventilation products and systems.
  • Provide technical support to clients and customers and staff.
  • Work as part of a team to solve problems and provide solutions for the client.
  • Create technical content related to Joule Products.

Candidate Requirements

The successful candidate will have the following skills and attributes:

  • Plumbing/Electrical/Refrigeration experience.
  • Excellent Communications skills.
  • Strong customer focus and telephone manner
  • Be able to work well as part of a team whilst also having the ability to work on own initiative.
  • Strong IT and analytical skills.
  • Excellent problem-solving skills and attention to detail.

The following would be an advantage

  • Ventilation and Heat pump design and its integration in buildings.
  • Qualifications in a trade such as electrical, plumbing, or refrigeration.
  • Qualifications in an engineering discipline such as Mechanical, energy or building services.
  • Part L & Part F Building regulations
  • UK & Irish Building Regulations
  • Building industry rules and regulations for heating, plumbing, electricity and Refrigeration.

Work Schedule:

  • 8am – 5pm Monday to Friday
  • Office Based (Galway)

Included in Role

  • Further Education Opportunities
  • Product Training
  • Joule Pension Scheme
  • Health Insurance Package
  • Mobile Phone

Salary

  • Dependant on experience
  • Paid Monthly

Pay: €40,000.00-€50,000.00 per year

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee assistance program
  • Private medical insurance

Work Location: In person

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