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Technical Support jobs in County Dublin

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    • Provide first-line technical support to end-users via phone, email, and in person.
    • Troubleshoot and resolve hardware, software, and network issues.
    • View all Bytrek IT Solutions jobs - Sandyford jobs
    • Salary Search: IT Support Specialist salaries in Sandyford, County Dublin
    • Customer Support: Resolve customer requests initiated through various support channels, including telephone and online support requests.
    • Provide first-line technical support to end-users via phone, email, and in person.
    • 612 months of hands-on IT support experience (internships or placements…
    • An aptitude for understanding concepts and methodologies, both technical and non-technical.
    • Updating and maintaining technical and operational documentation.
    • Experienced in a customer facing IT support role, ideally in a corporate environment.
    • Ability to troubleshoot hardware and software problems for routers,…
    • 2+ years of experience in application support, DevOps, or full-stack development.
    • The ideal candidate combines strong server-side programming (PHP, Python,…
  • View similar jobs with this employer
    • Provide top-notch technical support within a busy call center / IT helpdesk environment.
    • Troubleshoot and resolve complex technical issues efficiently.
    • Deploy and support software to end-users.
    • Respond to user requests via standard support tools like chat and ticketing systems.
    • 4+ years of technical support experience in a SaaS/Tech environment.
    • 2+ years in a Tier 3 or Tier 4 (highest tier) technical support role.
    • Previous experience in a technical support role within telecommunications required.
    • Previous experience in a technical support role within telecommunications…
    • Aptitude to support sophisticated products.
    • Mentor team members and own product support areas.
    • Facilitate a high-end customer experience related to support.
    • Communicate technical information clearly to both technical and non-technical users.
    • This is a support position that requires strong communication and customer…
    • Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe…
    • Gained some technical support experience, ideally within a Microsoft environment.
    • You will be the first point of contact for the customer and will deal with 70%…
    • Provide customer technical support to alarm installation engineers via telephone.
    • Provide technical assistance to the Sales staff and other engineers as…

People also searched:

technical support engineer
technical support
IT Support Specialist
Bytrek IT Solutions
Sandyford, County Dublin
•
Hybrid work
€33,300.00–€53,646.91 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

€33,300.00–€53,646.91 a year

Job type

Full-time

Shift and schedule

Flexitime

Benefits

Pulled from the full job description
Flexitime
Sick pay
Employee assistance program
Company car
Company pension
Bike to work scheme
Work from home

Full job description

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Pay: €33,300.00-€53,646.91 per year

Benefits:

  • Bike to work scheme
  • Company car
  • Company events
  • Company pension
  • Employee assistance program
  • Flexitime
  • On-site parking
  • Sick pay
  • Work from home

Work Location: Hybrid remote in Sandyford, County Dublin

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