Technical Support jobs in Maryland, County Dublin
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- BEX Group / ATCDublin, County Dublin
- Employee discount
- Employee assistance program
- Store discount
- Company pension
- On-site gym
- Food allowance
Ad1 hire made in the past 30 days- Ability to explain technical information clearly to both technical and non-technical audiences.
- Produce technical specifications, quotations support…
Staging and Support Agent
NewOften replies in 7 daysMacro Evolution IrelandDublin, County Dublin- Employee assistance program
- Company pension
- Bike to work scheme
- On-site parking
Ad- Provide support to the TMM Technical Support team as required.
- Partners can then focus their resources on their core needs by harnessing our infrastructure and…
- IndependentlivingandhearingltdDublin, County Dublin
- Company car
Ad- Ongoing support from our wider clinical and technical teams.
- Full training in audiological practices, hearing aid fitting, servicing and technical support.
View similar jobs with this employerTeleperformanceDublin, County DublinAd- Ability to maintain a high degree of customer service for all support queries.
- As a Desktop Support Engineer you will provide desktop support to company…
- ICDS Recruitment ConsultantsDublin, County DublinAd
- Experience in technical sales, or alternatively the successful candidate may be new to sales but with a good technical background.
- Breagh RecruitmentDublin, County Dublin
- Employee assistance program
Ad- Experience in a technical support, service desk or HVAC support role.
- Provide first line technical support across a wide range of HVAC products including…
Product Solutions Engineer, Authentication and Security
Often replies in 4 daysGoogleDublin, County Dublin- 3 years of experience in technical solutions, solution engineering, technical consulting, or a technical support role.
Product Solutions Engineer, Authentication and Security
Often replies in 4 daysGoogleDublin, County Dublin- 3 years of experience in technical solutions, solution engineering, technical consulting, or a technical support role.
- Amazon Web Services EMEA SARL (Irish Branch)Dublin, County Dublin
- Bachelor's degree in computer science or equivalent, or experience in technical support.
- Experience in network and operating system support.
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- Amazon Web Services EMEA SARL (Irish Branch)Dublin, County Dublin
- Mentor peers in your areas of technical and operational strength.
- Collaborate with key stakeholders across AWS to improve the customer experience and develop…
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- Amazon Web Services EMEA SARL (Irish Branch)Dublin, County Dublin
- Employee assistance program
- Utilize technical skills to solve difficult support issues and technical challenges.
- Experience in internal enterprise or external customer-facing environment…
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- EYDUBLIN 2, County Dublin
- Build strong working relationships with clients, including the ability to influence, advise and support key decision makers.
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- EYDUBLIN 2, County Dublin
- Free or subsidised travel
- Gym membership
- Additional leave
- Bike to work scheme
- Demonstrate strong business and technical acumen on projects to help us drive value for clients.
- Work in client engagement teams executing Strategy and…
- MongoDBDublin, County Dublin
- And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
- MongoDBDublin, County Dublin
- And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
- MongoDBDublin, County Dublin
- Contribute to internal projects, such as the software development of support tools for performance, benchmarking, and diagnostics.
Job Post Details
Technical Support Engineer – Heating & Electrical Products - job post
4.04.0 out of 5 stars
Dublin, County Dublin
From €45,000 a year - Permanent, Full-time
Job details
Pay
- From €45,000 a year
Job type
- Permanent
- Full-time
Location
Dublin, County Dublin
Benefits
Pulled from the full job description
- Employee discount
- Employee assistance program
- Store discount
- Company pension
- On-site gym
- Food allowance
- Bike to work scheme
Full job description
Technical Support Engineer – Heating & Electrical Products
Join ATC as a Technical Support Engineer, providing expert advice, product support, and training across our innovative range of heating, ventilation, and electrical products.
Key Responsibilities
- Provide technical support and application advice to customers, installers, wholesalers, consultants, and internal sales teams.
- Respond to technical enquiries via phone and email, assisting with product selection, specifications, troubleshooting, and system design queries.
- Produce technical specifications, quotations support documentation, and AutoCAD drawings where required.
- Support the sales team with technical product recommendations and customer solutions.
- Assist with order processing and administration as required.
- Design, develop, and deliver product training for internal teams, sales agents, distributors, and customers across Ireland and the UK.
- Create and maintain training materials, including presentations, manuals, guides, and video content.
- Work closely with Sales, Marketing, New Product Development, and Quality teams to ensure technical information, product literature, and training content remain accurate and up to date.
- Support quality processes through product evaluations, Goods for Return (GFR) assessments, and technical documentation.
- Contribute technical expertise to new product launches and continuous product improvement initiatives.
Skills & Experience
Essential
- Strong customer service and communication skills.
- Professional telephone manner and customer-focused approach.
- Excellent attention to detail and organisational skills.
- Ability to explain technical information clearly to both technical and non-technical audiences.
- Strong problem-solving skills and commercial awareness.
Desirable
- Electrical qualification or relevant technical background.
- Experience using AutoCAD or similar CAD software.
- Experience with ERP systems and order processing.
- Technical sales support experience.
- Experience delivering product training and presentations.
- Knowledge of electrical, heating, ventilation, or mechanical products and systems.
Pay: From €45,000.00 per year
Benefits:
- Bike to work scheme
- Company events
- Company pension
- Employee assistance program
- Employee discount
- Food allowance
- On-site gym
- On-site parking
- Store discount
Experience:
- Electrical: 3 years (required)
Work authorisation:
- Ireland (required)
Work Location: In person
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