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Technical Support jobs in Maryland, County Dublin

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    • Provide first-line technical support to end-users via phone, email, and in person.
    • 612 months of hands-on IT support experience (internships or placements…
    • View all Elwood Roberts jobs - Dublin jobs - IT Support jobs in Dublin, County Dublin
    • Salary Search: IT Support Engineer salaries in Dublin, County Dublin
    • 3–4 years of experience in technical support, application support at B2B SaaS or API-first companies.
    • Be the first technical point of contact for our customer…
    • 1-2 years of technical support experience.
    • This is a very hands-on, technical role, that is much broader than a typical ticket-based support position.
    • Ability to communicate complex technical concepts to both technical and non-technical audiences.
    • Contribute to the overall technical maturity of the support…
    • Ability to explain technical information clearly to both technical and non-technical audiences.
    • Produce technical specifications, quotations support…
    • 2–4 years in a technical support, NOC, SOC, or GSOC role preferred.
    • The Global Support Operations Centre (GSOC) Support Specialist is responsible for providing…
    • Windows 11 deployment and support.
    • Troubleshoot, resolve, and escalate technical issues as required.
    • Provide first and second line IT support, ensuring high…
    • Experience in technical sales, or alternatively the successful candidate may be new to sales but with a good technical background.
    • Experience in a technical support, service desk or HVAC support role.
    • Provide first line technical support across a wide range of HVAC products including…
    • In this role, you will provide day-to-day technical support ot users across all branches and troubleshooting assistance to end-users for hardware, software,…
    • IT support environment or apprenticeship: 1 year (required).
    • Provide support via phone, email, and ticketing systems.
    • Basic network and connectivity issues.
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    • Ability to maintain a high degree of customer service for all support queries.
    • As a Desktop Support Engineer you will provide desktop support to company…
  • View similar jobs with this employer
    • Ability to maintain a high degree of customer service for all support queries.
    • As a Desktop Support Engineer you will provide desktop support to company…
    • The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal…
    • To support the installed network hardware/software infrastructure.
    • To provide support to users of the computer systems across SLRON Network.

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Job Post Details

IT Support Engineer - job post

Elwood Roberts
Dublin, County Dublin
€30,000–€40,000 a month - Full-time

Job details

Pay

  • €30,000–€40,000 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)


Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Requirements

  • 612 months of hands-on IT support experience (internships or placements accepted)
  • Good understanding of Windows OS, Microsoft Office, and basic networking concepts
  • Familiarity with troubleshooting hardware and software issues
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Organized, detail-oriented, and eager to learn
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

  • Competitive salary and benefits package
  • Opportunity to gain experience in a supportive, growth-oriented environment
  • On-the-job training and mentorship
  • Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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