Employer: INFINITE STYLES SERVICES CO., LTD

Location: Glendenning House, 6-8 Wicklow Street, Dublin 2, D02 AX90, Ireland

Employment Type: Permanent Full-Time

Working Hours: 40 hours per week

Salary: EUR 48,000 – EUR 54,000 per annum

Proposed Start Date: 2 November 2026 (subject to completion of the recruitment process and, where applicable, the successful candidate obtaining the necessary permission to work in Ireland).

Role Overview

We are seeking an experienced Warehouse Operation Specialist to support and optimise third-party logistics (3PL) warehouse operations across European markets. The successful candidate will be responsible for warehouse performance management, inventory control, process optimisation, vendor management, labour planning, operational quality control and cross-functional collaboration within a fast-paced cross-border e-commerce environment.

End-to-End Warehouse Operations Management

Manage daily end-to-end warehouse operations under the 3PL operating model, including inbound, outbound and inventory management. Ensure inventory accuracy, fulfilment quality, service performance and operational compliance. Coordinate execution and continuous improvement of inbound quality inspection, put-away, storage, picking, packing and outbound shipping activities. Monitor warehouse operational performance and implement corrective actions where required.

3PL Service Provider Coordination and SLA Management

Act as the key point of contact for third-party logistics service providers. Manage operational communications, issue escalation and service reviews. Develop, monitor and review SLA and KPI metrics including timeliness, accuracy, inventory performance, quality and capacity utilisation. Conduct operational audits and identify service improvement opportunities.

Process Optimisation and Cost Efficiency Improvement

Drive warehouse process optimisation initiatives to improve productivity and operational efficiency. Analyse operational data, resource utilisation and cost drivers. Support warehouse layout, storage utilisation and workflow improvement initiatives. Recommend and implement operational improvements to support business growth and customer requirements.

Labour and Productivity Management

Support workforce planning and labour allocation based on forecasted demand. Monitor labour productivity, staffing efficiency and operational performance. Identify bottlenecks and support resource planning initiatives during peak periods.

Inventory and Quality Control Management

Ensure inventory accuracy and effective stock control practices. Support inventory reconciliation and continuous inventory improvement initiatives. Establish and maintain quality-control standards and operating procedures. Support returns management and warehouse compliance requirements.

Cross-Functional Collaboration

Collaborate closely with Planning, Logistics, Procurement, Commercial and other stakeholders. Support warehouse capacity planning and operational readiness projects. Participate in warehouse expansion, transition, optimisation and continuous improvement initiatives.

Essential Requirements

• Bachelor degree or above in Logistics Management, Supply Chain Management, Operations Management or related discipline.
• Minimum 4 years experience in warehouse operations, logistics, supply chain management or cross-border e-commerce operations.
• Experience managing 3PL providers and operational performance.
• Experience in warehouse capacity planning, inventory control and process optimisation.
• Experience monitoring SLA and KPI performance metrics.
• Experience using WMS, TMS and ERP systems.
• Strong analytical, problem-solving and communication skills.
• Fluent English, both written and spoken.

Preferred Qualifications

• Cross-border e-commerce logistics experience.
• European warehousing or fulfilment experience.
• Warehouse expansion, relocation, transition or transformation project experience.
• Warehouse network optimisation and capacity planning experience.
• Mandarin language skills advantageous due to collaboration with China-based teams.

Benefits

Company Pension; Bike to Work Scheme; Employee Discount; Professional Development Opportunities.

Job Type: Full-time

Pay: €48,000.00-€54,000.00 per year

Benefits:

• Bike to work scheme
• Company pension
• Employee discount

Work Location: In person