Trade Advisor jobs in Dublin, County Dublin

About Us

Kellys Homevalue is a builder’s providers and DIY store located in the heart of Dublin city. Established in 1946 and part of Homevalue buying group we have a wealth of knowledge in the DIY and construction industry.

Role Objective

Provide a knowledgeable, professional and friendly service to all our customers by matching their expectations with our products and services. The Trade Counter Sales & Operations Specialist serves as the primary point of contact for trade professionals and retail customers alike. This is a "dual function" role that requires a seamless transition between the commercial environment of the sales counter and the operational demands of the warehouse, yard & merchandising. You are responsible for the entire customer journey: from providing technical advice and processing the sale to ensuring the correct materials are picked, packed, and loaded safely.

Knowledge & Experience

• 3 years previous experience working in a builder provider or similar environment is essential.
• Excellent knowledge of building material products
• 3 years previous sales experience essential
• IT Literate (POS and Microsoft)

Responsibilities

• Foster and develop successful working relationships with customers and staff. Understand customer requirements: meet and exceed their expectations
• Advise customers on the best possible solutions.
• Process POS transactions.
• Maximize sales opportunities
• Follow up on quotations
• Maintain a clean and professionally merchandised store and counter area.
• Ensure compliance with sales paperwork.
• Liaise with suppliers to ensure customer expectations are met
• Ensure stock levels are maintained at appropriate levels
• Support management and colleagues promote and optimize company policies and procedures to ensure a superior customer experience.
• Operate a clean, tidy and safe working environment at all times.
• Be security conscious at all times.
• Perform any other reasonable duties necessary or as may be required by the company

Merchendising :

• Merchandise stock in shop with overflow stored in the correct areas.
• Merchandising and stocking store.
• Daily restocking of products in all areas of shop.
• Monitoring, recording, and reporting low stock or stock-outs.
• Monitor floor areas for any potential hazards to customers and staff.
• Maintains store layout, displays and shelves and ensure all products are positioned correctly with corresponding labels.
• Security tagging products.
• Actively safeguard against theft of goods or company property. Promote a security conscious environment.
• Ensure promotional materials are up to date.

Essential Competencies

• Enjoy working as part of a team.
• Excellent interpersonal and customer-facing skills
• Positive "can do" attitude.
• Good written and verbal communication skills.
• Flexible and willing to learn
• Excellent attention to detail.

Contract Type

• Permanent Full-time
• 40- hour week with Monday to Friday with every second Saturday.
• Location: Dublin 3.

Benefits

• Competitive salary
• Store discounts
• Educational assistance

Job Type: Full-time

Pay: €36,000.00-€42,000.00 per year

Benefits:

• Bike to work scheme
• Employee discount
• Store discount

Experience:

• Trade Counter sales in a Builders Providers or DIY store: 2 years (required)

Work authorisation:

• Ireland (required)

Location:

• Dublin, County Dublin (required)

Work Location: In person