Skip to main content
Post your CV and find your next job on Indeed!

Web Chat jobs in Dublin, County Dublin

Sort by: -
    • Experience integrating REST APIs into web applications.
    • Integrate the documentation platform with backend web services that power search and content discovery.
    • Handling a high volume of inbound requests by phone, chat, and email with an eye to making the customer experience as effortless as possible;
    • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary…
    • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary…
    • You have previously worked with customer support for a web-based application or in a dynamic startup environment.
    • Conducting training sessions for customers.
    • Work across multiple modern environments (AWS, Java, integration services, mobile and web platforms).
    • With business growth accelerating and new platforms being…
    • Push the boundaries of modern backend development to build fast, ambitious web applications that will delight our clients.
    • A majority of your time will be spent proactively opening doors: cold calling, running personalized email sequences, social selling on LinkedIn, and booking web…
  • View similar jobs with this employer
    • Get to know each user’s business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses.
    • Strong vibe coder — You can independently build and ship production-ready web experiences using modern AI coding tools.
    • Order Management: Process web orders, handle scheduling for deliveries, and maintain accurate, up-to-date customer databases.

People also searched:

chat support
wordpress

Job Post Details

Documentation Platform Engineer - job post

Bentley Systems
3.9 out of 5 stars
DUBLIN 2, County Dublin
You must create an Indeed account before continuing to the company website to apply

Location

DUBLIN 2, County Dublin

Full job description

Documentation Platform Engineer

Location: Dublin, Ireland (Hybrid)

Position Summary:
Bentley’s documentation platform, docs.bentley.com, is a critical part of how customers learn, troubleshoot, and succeed with our products. It is a public‑facing web platform backed by automated build and deployment pipelines, and it integrates with modern search and discovery services used across the company.
We’re looking for a Documentation Platform Engineer to help own and evolve this platform. This role is ideal for a generalist web engineer with strong DevOps skills—someone comfortable working across frontend code, backend services, CI/CD pipelines, and cloud‑hosted APIs. You’ll maintain the documentation website, support web‑service integrations, and help product teams integrate documentation cleanly into their own delivery pipelines.

Responsibilities:

Own and Evolve the Documentation Platform
  • Maintain and enhance a production web site using JavaScript, HTML, and CSS.
  • Work on site generation, automation, and publishing workflows written in Python.
  • Improve performance, reliability, and usability of the documentation experience over time.
Web & API Integrations
  • Build and maintain interactive frontend integrations using JavaScript, including:
    • Asynchronous API calls (fetch)
    • Streaming or incremental responses
    • UI state management for interactive features
  • Integrate the documentation platform with backend web services that power search and content discovery.
  • Debug issues that span frontend code, APIs, and backend services.
CI/CD, Automation, and DevOps
  • Own and improve Azure DevOps (ADO) pipelines used to build and publish documentation.
    • Support pipeline‑driven releases for the documentation platform (QA
  • PROD).
  • Write and maintain PowerShell scripts and other automation used in publishing and validation workflows.
  • Improve observability, reliability, and repeatability of releases.
Enable Other Engineering Teams
  • Work with product and platform teams to help integrate documentation into their build and release pipelines.
  • Provide practical guidance and tooling so teams can publish documentation confidently and consistently.
  • Act as a technical partner for documentation‑platform questions and integrations.

Collaborate Across the Stack
  • Work closely with documentation leadership, Release Services, and infrastructure teams.
  • Be comfortable operating in areas where ownership is shared across multiple teams.
  • Contribute to platform evolution as tooling and integrations modernize over time.
  • This role does not require travel
  • Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

Qualifications:

Core Engineering Skills
  • Strong experience with JavaScript, HTML, and CSS in production web applications.
  • Backend or automation experience using Python.
  • Comfort working across frontend, backend, and automation codebases.
DevOps & Automation
  • Hands‑on experience with CI/CD pipelines, ideally Azure DevOps.
  • Strong scripting and automation skills (PowerShell preferred).
  • Practical understanding of build, deploy, and release workflows.
APIs & Cloud Integrations
  • Experience integrating REST APIs into web applications.
  • Familiarity with cloud‑hosted APIs and services (AWS‑based services are a plus).
  • Ability to debug and reason about issues that cross frontend code, APIs, and infrastructure.

Nice to Have:
  • Experience owning or maintaining a public‑facing website or platform.
  • Familiarity with content publishing systems or static‑site generation.
  • Exposure to search, chat, or AI‑assisted user experiences.

What We Offer:
  • A great Team and culture – please see our colleague video.
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
  • An attractive salary and benefits package.
  • A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups.
  • A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.


#LI-VP

#LI-Hybrid

Let Employers Find YouUpload Your Resume