Weekend Only Customer Service jobs

Responsibilities

• Warmly greeting visitors and residents, guiding them to their desired destinations with a helpful and welcoming attitude.
• Answering and directing phone calls with professionalism and courtesy, ensuring excellent customer service.
• Taking bookings and organising viewings for potential residents.
• Responding to emails in a professional manner.
• Record all enquiries on EpicCare System.
• Managing important administrative tasks, updating policies and procedures, data entry, filing, and other ad hoc duties.
• Support the administrator with day-to-day duties.
• Update the Fire evacuation list and list of residents.
• Book taxis and assistants for Resident’s hospital visits.
• Maintaining a clean and organised reception area, creating a positive first impression for all who enter.

Requirements:

• Excellent communication and interpersonal skills.
• A friendly and professional demeanour, reflecting our commitment to providing exceptional customer service.
• Strong attention to detail and the ability to multitask, enabling you to handle various responsibilities efficiently.
• Proficient computer skills, including proficiency in Microsoft Office.
• The ability to work independently and as part of a team.

This is a part time position, with weekends and BH.

Only applicants who have been shortlisted for interview will be contacted.

Pay: €14.15-€15.50 per hour

Ability to commute/relocate:

• Carn an Bhua, County Wicklow: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you fluent in English?

Work authorisation:

• Ireland (required)

Work Location: In person