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    • Provide first-line technical support to end-users via phone, email, and in person.
    • 612 months of hands-on IT support experience (internships or placements…
    • Hardware support & maintenance (e.g. Reimaging of computers).
    • Familiarity with remote-control tools and desk-side support techniques.
    • Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
    • On-site support is required.
    • This role offers a dynamic opportunity to be at the forefront of logistics customer engagement, providing essential technical and operational support that…
    • Providing technical support and hardware management across Ireland based offices.
    • You will act as the first point of contact for employees seeking technical…
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    • Experience tech support in the IT industry.
    • Act as a point of contact for support issues.
    • Manage IT Services across production plant ensuring the optimum…
    • Provide technical support for servers, desktops, laptops, printers, and network infrastructure across the organisation.
  • View similar jobs with this employer
    • Experience tech support in the IT industry.
    • Act as a point of contact for support issues.
    • Manage IT Services across production plant ensuring the optimum…
    • Mentor Tier 1 and Tier 2 support engineers, fostering technical growth and service excellence.
    • This is a hands-on technical role that combines strong problem-…
    • Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.
    • On-site support is required.
    • Windows 10/11 support and deployment.
    • Maintain and support local and wide area networks.
    • Provide out-of-hours support and travel between a few locations around…
    • The purpose of this role is to provide 1st and 2nd line technical support while also supporting print systems, hardware troubleshooting, and field service…
    • Focused on delivering exceptional technical support service.
    • Demonstrable experience in delivering technical support services meeting SLA/KPI objectives.
    • Desktop and end-user support.
    • Deliver support in line with SLA targets:
    • Self-sufficient and proactive approach to support delivery.
    • General IT knowledge on different technical areas with a high degree of technical aptitude and troubleshooting skills.
    • Disaster recovery, planning and testing.

Job Post Details

IT Support Engineer - job post

Elwood Roberts
Dublin, County Dublin
€30,000–€40,000 a month - Full-time

Job details

Pay

  • €30,000–€40,000 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)


Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Requirements

  • 612 months of hands-on IT support experience (internships or placements accepted)
  • Good understanding of Windows OS, Microsoft Office, and basic networking concepts
  • Familiarity with troubleshooting hardware and software issues
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Organized, detail-oriented, and eager to learn
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

  • Competitive salary and benefits package
  • Opportunity to gain experience in a supportive, growth-oriented environment
  • On-the-job training and mentorship
  • Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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