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Windows Technical Support jobs in Dublin, County Dublin

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    • Provide first-line technical support to end-users via phone, email, and in person.
    • 612 months of hands-on IT support experience (internships or placements…
    • Hardware support & maintenance (e.g. Reimaging of computers).
    • Familiarity with remote-control tools and desk-side support techniques.
    • Mentor Tier 1 and Tier 2 support engineers, fostering technical growth and service excellence.
    • This is a hands-on technical role that combines strong problem-…
    • Ability to communicate complex technical concepts to both technical and non-technical audiences.
    • Contribute to the overall technical maturity of the support…
    • Customer Service: Communicating complex technical information in a user-friendly way to non-technical staff or clients.
    • Vendor and Third-Party Support.
  • View similar jobs with this employer
    • Ability to maintain a high degree of customer service for all support queries.
    • As a Desktop Support Engineer you will provide desktop support to company…
  • View similar jobs with this employer
    • Ability to maintain a high degree of customer service for all support queries.
    • As a Desktop Support Engineer you will provide desktop support to company…
    • Occasional off hours / weekend support for client go live activity.
    • Oversight of issue resolution and support client’s during the project/Onboarding phase.
    • Serve as the first point of contact for technical support via phone, email, or chat.
    • Experience in a service desk support role.
    • Ability to explain technical concepts to non-technical users.
    • Serve as the first point of contact for technical support via phone, email, or chat.
    • Travel to customer sites when required to deliver onsite support and technical assistance.
    • Provide administration and support across Microsoft environments,…
    • Methodically troubleshooting technical product issues, reproducing and coordinating resolutions with our Technical Escalations, Product and Customer Success…
    • 5+ years of hands-on experience in IT support or related roles.
    • Possess strong communication skills, with the ability to explain technical concepts clearly to…
    • Documentation of support processes and knowledge articles.
    • Participation in and support of projects and technology deployments.
    • The role will involve supporting multiple client environments across Dublin, providing both onsite and remote technical support depending on business and…

Job Post Details

IT Support Engineer - job post

Elwood Roberts
Dublin, County Dublin
€30,000–€40,000 a month - Full-time

Job details

Pay

  • €30,000–€40,000 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)


Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Requirements

  • 612 months of hands-on IT support experience (internships or placements accepted)
  • Good understanding of Windows OS, Microsoft Office, and basic networking concepts
  • Familiarity with troubleshooting hardware and software issues
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Organized, detail-oriented, and eager to learn
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

  • Competitive salary and benefits package
  • Opportunity to gain experience in a supportive, growth-oriented environment
  • On-the-job training and mentorship
  • Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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