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Windows Technical Support jobs in Dublin, County Dublin

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Job Post Details

IT Support Specialist
bytrek
Sandyford, County Dublin
•
Hybrid work
€35,000–€53,400 a year
Permanent, Full-time

Job details

€35,000–€53,400 a year
Flexitime, Sick pay, Employee assistance program, Company pension, Private medical insurance, Bike to work scheme, Work from home, Company events
Permanent, Full-time
Flexitime
Hybrid work in Sandyford, County Dublin

Full job description

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

Provide first-line technical support to end-users via phone, email, and in person

Troubleshoot and resolve hardware, software, and network issues

Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment

Assist with user account management and access permissions

Document issues and solutions in the ticketing system

Support onboarding and offboarding processes for staff

Escalate complex issues to senior IT staff as needed

Follow company IT policies and best practices for security and compliance

Requirements

612 months of hands-on IT support experience (internships or placements accepted)

Good understanding of Windows OS, Microsoft Office, and basic networking concepts

Familiarity with troubleshooting hardware and software issues

Strong communication and customer service skills

Ability to work independently and as part of a team

Organized, detail-oriented, and eager to learn

Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

Competitive salary and benefits package

Opportunity to gain experience in a supportive, growth-oriented environment

On-the-job training and mentorship

Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

*Verification process required*

Pay: €35,000.00-€53,400.00 per year

Benefits:

  • Bike to work scheme
  • Company events
  • Company pension
  • Employee assistance program
  • Flexitime
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Work from home

Work Location: Hybrid remote in Sandyford, County Dublin

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