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Windows Technical Support jobs in Dublin, County Dublin

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    • Provide first-line technical support to end-users via phone, email, and in person.
    • 612 months of hands-on IT support experience (internships or placements…
    • We are specifically looking for someone with technical support experience with a minimum of 2 years working in a similar role.
    • Job Types: Full-time, Permanent.
    • Provide technical support for servers, desktops, laptops, printers, and network infrastructure across the organisation.
    • Providing technical support and hardware management across Ireland based offices.
    • You will act as the first point of contact for employees seeking technical…
    • Mentor Tier 1 and Tier 2 support engineers, fostering technical growth and service excellence.
    • This is a hands-on technical role that combines strong problem-…
    • Walk customers through technical challenges.
    • Diagnose and troubleshoot technical issues.
    • You will use email, chat applications, and phone to provide customer…
    • Daily administration and support of IT infrastructure including servers, virtual environments, and cloud platforms.
    • The role will involve supporting multiple client environments across Dublin, providing both onsite and remote technical support depending on business and…
    • Troubleshoot and support end user desktop issues.
    • Perform 1st & 2nd deskside support to the customer's.
    • Act as local hands and eyes to other remote support…
    • Also to support the review of batch records as required.
    • Responsible for training of other staff, through on the job technical training.
    • Minimum of 2 years’ experience in IT support environment and technical support to end users.
    • Configure and deliver technical support for company-wide events.
    • Some prior exposure to IT support, systems administration, or technical environments (professional, academic, or personal).
    • And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
    • 2+ years’ experience in application support, IT support, helpdesk support, technical support, or software support, preferable within Managed Print Services.
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    • Ability to maintain a high degree of customer service for all support queries.
    • As a Desktop Support Engineer you will provide desktop support to company…

Job Post Details

IT Support Engineer - job post

Elwood Roberts
Dublin, County Dublin
€30,000–€40,000 a month - Full-time

Job details

Pay

  • €30,000–€40,000 a month

Job type

  • Full-time

Location

Dublin, County Dublin

Full job description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)


Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

  • Provide first-line technical support to end-users via phone, email, and in person
  • Troubleshoot and resolve hardware, software, and network issues
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
  • Assist with user account management and access permissions
  • Document issues and solutions in the ticketing system
  • Support onboarding and offboarding processes for staff
  • Escalate complex issues to senior IT staff as needed
  • Follow company IT policies and best practices for security and compliance

Requirements

  • 612 months of hands-on IT support experience (internships or placements accepted)
  • Good understanding of Windows OS, Microsoft Office, and basic networking concepts
  • Familiarity with troubleshooting hardware and software issues
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Organized, detail-oriented, and eager to learn
  • Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

  • Competitive salary and benefits package
  • Opportunity to gain experience in a supportive, growth-oriented environment
  • On-the-job training and mentorship
  • Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.

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