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    • This is primarily a customer care, client intake and business development role, rather than a legal case-management position.
    • 2–3 years of proven experience in a similar role, such as customer service, call center, or phone-based support.
    • Strive to exemplify the core value of providing world class customer service in every customer interaction.
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Sales Support- Customer Service Representative
Cork, County Cork
€30,000 a year
Permanent, Full-time

Job details

€30,000 a year
Sick pay, Employee assistance program, Company pension, Bike to work scheme, On-site parking
Permanent, Full-time
Cork, County Cork

Full job description

The Company

MMS Medical is a leading supplier of mobility and rehabilitation care products with offices in Cork, Dublin and Mayo. An opportunity has arisen for a highly organised Sales Support Administrator to join us in our Cork Headquarters.

The Role

This is a full time position as an office based Sales Support Administrator.

You will help to provide a high-quality service to both our customers and sales team.

In this fast-moving role, you will process and input customers’ orders, from initial contact right through to quotations, purchasing and invoicing and delivery stage.

You will respond to queries, ensuring that any issues are resolved.

Additionally, you’ll perform a range of administrative tasks to support the smooth running of the office.

About You
- Previous Experience in a similar demanding office based sales support/Customer service role is preferred but not essential.

- Previous experience of dealing with trade customers and the general public both in person and on phone is required.

-A high level of IT literacy, including knowledge of Microsoft packages such as Word, Excel and Outlook and previous use of CRM software and/or accounts packages such as Sage/Exchequer are essential.

This is a superb opportunity to develop your skills and join an established, market-leading company.

We are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

This is a permanent, full time, office-based role working Monday - Thursday, 9:00am - 5:00pm and Friday, 9:00am - 4:30pm.

Pay: €30,000.00 per year

Benefits:

  • Bike to work scheme
  • Company pension
  • Employee assistance program
  • On-site parking
  • Sick pay

Education:

  • Leaving Certificate (required)

Experience:

  • Customer service: 3 years (required)

Location:

  • Cork, County Cork (required)

Work Location: In person

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