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Customer Service Representative jobs in Bray, County Wicklow

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    • We're on the lookout for vibrant and customer-friendly individuals to join our client's team and make every passenger's experience soar to new heights!
    • View all Excel Aviation jobs - Dublin jobs - Customer Service Representative jobs in Dublin, County Dublin
    • Salary Search: Customer Service Agent salaries in Dublin, County Dublin
    • See popular questions & answers about Excel Aviation
    • Passionate about delivering excellent customer service.
    • Act as the first point of contact for customers on all service related enquiries.
    • Minimum one years’ experience in a customer service role;
    • Act as a first point of contact for customers on all service related enquiries;
    • Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems.
    • High School Diploma or Equivalent.
    • Well organised and have a professional attitude towards customer service.
    • Follow through customer order issues and reach appropriate solution.
    • Feedback:* Collect and report customer feedback to improve service quality.
    • Issue Resolution:* Resolve customer complaints and issues efficiently, ensuring…
    • Collaborate within HubSpot to deepen customer engagement with our platform and enhance overall customer experience.
    • Delivery of excellent customer service & execution of continuous improvement initiatives.
    • Own customer on time in full KPI.
    • Telemarketing or telephone-based customer service experience.
    • Strong customer service, supporter care or relationship management experience.
    • If you are someone who delivers exceptional customer service, Cleveland Cable Company would love to discuss this role with you!
    • Pure Telecom wants only the best customer service professionals to serve their customers.
    • Customer-centric professionals with a proven track record in customer…
    • Sales and customer service experience.
    • Providing a professional and focused phone service.
    • Maintaining relationships with new and existing customers.
    • Providing a high level of customer service support to our customers and Customer Solutions Managers.
    • Liaise directly with customers for ongoing projects.
    • Previous experience in customer service or a sales-focused role (preferred).
    • From assisting with ticket purchases to providing route information, you'll ensure…
    • Sending instructions to aligned service providers.
    • The successful candidate will be responsible for handling First Notification of Loss (FNOL) calls, providing…

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Job Post Details

Customer Service Agent - job post

Excel Aviation
Dublin, County Dublin
€31,000–€32,000 a month - Full-time

Job details

Pay

  • €31,000–€32,000 a month

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Evening shift
  • Holidays

Location

Dublin, County Dublin

Benefits

Pulled from the full job description

  • Free or subsidised travel
  • Employee discount
  • Bike to work scheme

Full job description

Customer Service Agent Ryanair

Excel Aviation Dublin, CO. Dublin

We're on the lookout for vibrant and customer-friendly individuals to join our client's team and make every passenger's experience soar to new heights!

Dreaming of spontaneous European getaways?

With amazing flight benefits, you can jet off to a multitude of European destinations using your highly discounted Staff Travel fares.

Here's what you get:

  • Exclusive access to discounted flights across Europe
  • Flexibility to travel around your days off
  • Explore new cities, cultures, and experiences without breaking the bank
  • Seamless booking process for hassle-free travel

Whether it's a weekend getaway or a spontaneous adventure, our flight benefits make travel affordable and accessible.

Let's Dive into Your Adventure: Key Responsibilities

  • Assisting Passengers: Help passengers breeze through check-in and bag drop. Assist passengers with all their needs and take on any other thrilling challenges that come your way, making their experience as seamless as possible.
  • Flight Boarding: Ensure our passengers get on board safely and right on time.
  • Shift-Based Role: Work in shifts aligned with our flight schedule, including evenings, weekends, and holidays, assisting passengers on their holidays and short breaks year round.

Why Join Our Client's Crew? Adventure Awaits!

  • Competitive Salary: Earn up to 31,000 p/a Year 1 and 32,000 p/a Year 2, inclusive of performance-related bonuses, recognizing your dedication and hard work.
  • Fixed Roster Pattern: Enjoy a balanced lifestyle with our fixed 4 days on and 2 days off roster, providing stability and work-life balance.
  • Staff Discounts: Exclusive discounts at The Loop, Dublin Airport's premier retail destination, enriching your airport experience with savings and perks.
  • Training and Growth: Embark on a journey of personal and professional development through our tailored training programs, building a career in Europes biggest airline.

Join our Client's team and unlock your potential and growth opportunities. Your journey to success starts here!

Job Types: Full-time, Permanent

Pay: 31,000.00 year 1 and 32,000 year 2

Job Types: Full-time, Permanent

Benefits:

  • Bike to work scheme
  • Employee discount

Education:

  • Leaving Certificate (preferred)

Work authorisation:

  • Ireland (required)

Work Location: In person

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