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    • Resolve customer issues efficiently and professionally.
    • Maintain accurate records of customer interactions.
    • Previous experience in customer service, call center…
    • Our Customer Service Advisors support electricity customers across Ireland, dealing with and resolving a broad range of customer queries, The Customer Service…
    • A genuine passion for customer care and a commitment to delivering exceptional service.
    • Consistently deliver service that exceeds expectations and reinforces…
    • Previous customer service experience with a focus on payments industry.
    • Receives and responds, via telephone, email, chat or SMS to technical customer service…
    • Resolve customer issues efficiently and professionally.
    • Maintain accurate records of customer interactions.
    • Previous experience in customer service, call center…
    • Engage with customers in an inviting, friendly, and professional manner to deliver exceptional service.
    • Complete administration of all customer communications…
    • Customer Focus – Increase customer satisfaction through the delivery of excellent service.
    • Experience in a customer service, sales or office-based role is…
    • Deliver frontline customer support to maximise customer satisfaction and ensure resolution of enquiries at the earliest possible opportunity.
    • Experience: 2–3 years in customer service.
    • First-Contact Resolution: Be the detective who gets to the bottom of customer queries and solves them accurately on…
    • Deliver exceptional customer service by resolving customer queries across multiple communications channels.
    • Minimum of 2 years' experience in a customer service…
    • Previous customer service, reception, healthcare, administrative, or call-centre experience would be an advantage.
    • Management of all customer activity in the Logistics business for assigned customer accounts.
    • Expediting shipments on behalf of customers and creating dispatch…
    • Exceptional customer service skills with minimum 2 year’s experience in a customer facing role.
    • Take ownership of customers queries ensuring you follow up on…
    • Facilitate a high-end customer experience related to support.
    • Contract: Full-time 40 hours per week.
    • Work Hours: 24/7, Mon-Sun, 8am - 10pm on a rotational basis…

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ranelagh
Sales and Customer Service Executive
Donegal, County Donegal
€30,000–€35,000 a year
Full-time

Job details

€30,000–€35,000 a year
Company car, On-site parking
Full-time
Monday to Friday
Donegal, County Donegal

Full job description

Job description

Responsibilities:

· Proactively identify, qualify, close and maximise business growth, business retention, profit and market share

· Achieve and exceeding sales targets

· Build effective relationships with new business and current customers

· Generate new leads and pursue qualified leads

· Manage customer data aligned to assigned accounts

· Report feedback and results as directed by management

Essential Criteria

  • Minimum one year of cold-face sales calling experience
  • Ability to travel to surrounding counties
  • Excellent communication and interpersonal skills
  • Proven track record in achieving sales targets
  • The ability to build and maintain relationships with prospective clients
  • Proficiency in Microsoft 365 package
  • The ability to work as part of a team
  • Flexibility
  • Experience in working with a CRM system is an advantage
  • 40-week contract to coincide with school holidays

Working days/hours

  • Monday to Friday, 8 am to 4.30 pm

Remuneration

  • Salary DOE.

Entitlements

Company Mobile Phone: Freshtoday provides its employees with a company mobile phone. This will be essential for work-related communications.

Company Laptop: Employees at Freshtoday are provided with company laptops. These laptops are equipped with the necessary software and tools for employees to perform their job efficiently.

Access to Department Heads: Employees at Freshtoday have access to all department heads. This means that there is an open and collaborative atmosphere within the company, where employees can easily communicate with and seek guidance.

Fostering Togetherness: Freshtoday values togetherness among its employees to ensure happiness at work. This could imply that the company promotes teamwork, open communication, and a positive work culture to create a harmonious and enjoyable work environment.

Commission Package: Freshtoday offer a very competitive commission package. Commission is based on sales performance.

Career Growth: Opportunities for career development and progression.

Overall, these entitlements and the company's approach to fostering a positive work environment are designed to enhance the employee experience and job satisfaction at Freshtoday.

Expected hours: 40 per week

Remuneration

  • Salary DOE. Plus Commission

Schedule:

  • Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: €30,000.00-€35,000.00 per year

Benefits:

  • Company car
  • On-site parking

Work Location: On the road

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