Food Restaurant Manager jobs

The Food & Beverage Manager is responsible for the overall management, development, and profitability of all food and beverage operations within the hotel. This includes restaurants, bars, lounges, banqueting facilities, weddings, conferences, and room service operations where applicable.

The role is focused on delivering exceptional guest experiences, driving revenue growth, maintaining high operational standards, ensuring compliance with all food safety and health & safety legislation, and leading and developing a high-performing team in line with McKeever Hotel Group values and service standards.

Key Responsibilities

As a Food and Beverage Manager you will be responsible for:

Operational Management

• Oversee the day-to-day operation of all food and beverage outlets.
• Ensure exceptional standards of guest service are consistently delivered.
• Maintain high levels of cleanliness, presentation, and operational excellence throughout all areas.
• Monitor and evaluate service standards, implementing improvements where required.
• Ensure all outlets are adequately staffed and resourced to meet business demands.
• Manage the delivery of weddings, events, conferences, and banqueting functions to the highest standards.
• Conduct regular inspections of all food and beverage areas.

Financial Management

• Achieve departmental revenue and profitability targets.
• Prepare and manage departmental budgets and forecasts.
• Analyse sales performance and identify opportunities to increase revenue and profitability.
• Control labour costs through effective scheduling and workforce planning.
• Manage stock levels, ordering procedures, and inventory controls.
• Reduce waste and minimise losses through effective cost management.
• Review supplier agreements and purchasing activities in conjunction with hotel procedures.

Team Leadership & Development

• Recruit, train, develop, and retain talented team members.
• Lead, motivate, and inspire the food and beverage teams to achieve outstanding results.
• Conduct regular performance reviews and provide ongoing coaching and feedback.
• Support succession planning and the development of future leaders within the department.
• Promote a positive workplace culture aligned with McKeever Hotel Group values.
• Ensure all team members receive appropriate induction and mandatory training.

Guest Experience

• Drive guest satisfaction through exceptional service delivery.
• Handle guest feedback, complaints, and service recovery professionally and effectively.
• Monitor guest satisfaction scores and implement action plans to improve performance.
• Develop initiatives that enhance the guest dining and event experience.
• Build strong relationships with regular guests, event organisers, and corporate clients.

Compliance & Safety

• Ensure compliance with all food safety, HACCP, allergen management, licensing, and environmental health regulations.
• Maintain compliance with Health & Safety legislation and hotel policies.
• Ensure all risk assessments and safe systems of work are implemented and adhered to.
• Manage accident reporting and corrective action procedures.
• Ensure team compliance with uniform, grooming, and hygiene standards.

Sales & Business Development

• Work closely with the Sales and Marketing teams to maximise food and beverage revenue opportunities.
• Develop and implement promotional activities and seasonal offerings.
• Support the growth of wedding, conference, and private event business.
• Build relationships with local businesses, suppliers, and community stakeholders.
• Monitor market trends and competitor activity to identify opportunities for innovation.

Key Performance Indicators (KPIs)

• Food and beverage revenue achievement.
• Gross profit margins.
• Labour cost percentages.
• Guest satisfaction scores and online reviews.
• Mystery guest audit results.
• Food safety and Health & Safety audit compliance.
• Employee engagement and retention levels.
• Event and banqueting performance targets.
• Beverage stock control and stock variance results.

Person Specification

Essential Qualifications & Experience

• Minimum 3 years' experience in a Food & Beverage management position within a hotel environment.
• Proven experience managing multiple food and beverage outlets.
• Strong financial and commercial awareness.
• Experience managing weddings, conferences, and large-scale events.
• Knowledge of budget management, forecasting, and stock control.
• Strong understanding of food safety and Health & Safety requirements.
• Excellent leadership and people management skills.
• Proficient in Microsoft Office and hotel management systems.

Desirable Qualifications

• Hospitality Management qualification.
• Level 3 Award in Food Safety or equivalent.
• HACCP certification.
• Personal Licence Holder qualification.
• First Aid qualification.

Key Competencies

Leadership

• Inspires and motivates teams to achieve excellence.
• Leads by example and promotes accountability.

Guest Focus

• Passionate about delivering memorable guest experiences.
• Proactive in resolving guest concerns.

Commercial Awareness

• Understands key financial drivers and profitability measures.
• Identifies opportunities to increase revenue.

Planning & Organisation

• Effectively prioritises workload and resources.
• Delivers results in a fast-paced environment.

Communication

• Builds positive relationships across all departments.
• Communicates clearly and professionally.

Problem Solving

• Makes informed decisions under pressure.
• Identifies practical solutions to operational challenges.

Attention to Detail

• Maintains exceptionally high operating standards.
• Ensures compliance and consistency across all outlets.

Pay: From €36,000.00 per year

Benefits:

• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Store discount

Ability to commute/relocate:

• Letterkenny, County Donegal: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality management: 3 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person