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Job Post Details

Branch Welcome Advisor - O'Connell Street (11am-3pm M-F)
CPL
·
3.4
83 Merrion Square South, Dublin, County Dublin
€16.48 an hour
Temporary
Apply on company site

Job details

€16.48 an hour
Temporary
Monday to Friday
83 Merrion Square South, Dublin, County Dublin

Full job description

Join Bank of Ireland through Cpl – Build Your Future in Banking!



Part Time Welcome Advisor - O'Connell Street, Dublin

Location: O'Connell Street, Dublin with occasional cover in Drumcondra

Contract: 12 months

Salary: €16.48 per hour

Working Hours: Monday - Friday, 11am - 3pm **you must be available to work these hours to apply for the role**


We’re looking for an ambitious and motivated individual who wants to kick-start or advance their career in banking.



As a Welcome Advisor, you’ll be the first point of contact for customers, ensuring every interaction is friendly, professional, and efficient. You’ll work as part of a dynamic, supportive team while engaging with both personal and business customers.



Key Responsibilities

  • Deliver exceptional customer service (including cashier duties where required)
  • Guide customers through self-service banking options such as Banking 365
  • Manage customer flow and ensure a smooth branch experience
  • Update and maintain customer information on internal systems
  • Handle basic queries and issues confidently and escalate when necessary
  • Share customer insights to help improve service delivery
  • Embrace change, innovation, and learning as part of your daily role


What Will Make You Stand Out

  • A track record of excellent customer service
  • Strong communication and teamwork skills
  • Self-motivation with a drive to achieve goals
  • A curiosity for technology and openness to learning new systems
  • A genuine interest in growing your career with Bank of Ireland
  • Interest in further study and professional development (APA or similar qualifications)


If you’re ready to start a rewarding career journey with Bank of Ireland and Cpl, apply today and take the first step toward building your future in banking!

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