Integration Support Unit, Waterford jobs in Dublin, County Dublin

w2026_TBC
Open to Internal and External Candidates

Position Title : Caseworker – Transition Support
Duty Station : Dublin, Ireland
Classification : General Service Staff, G5
Type of Appointment : Special Short Term Graded Contract until March 2027, with possibility of extension
Estimated Start Date : November 2026

Closing Date : 16 October 2026

Established in 1951, the International Organization for Migration (IOM) is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Context:

Under the overall supervision of the Head of Unit and direct supervision of the Senior Protection Associate, the Caseworker – Transition Support will be responsible and accountable supporting the requirements of the project by assisting Beneficiaries of Temporary Protection (BOTPs) in IOM Ireland.

This role will focus on providing transition support to BOTPs as they navigate changes in their accommodation, integration and future pathways. The position requires individualised casework, including needs assessments, information provision, guidance, action planning and referrals to

appropriate support services as required. The role will also support beneficiaries to access relevant services, understand available options and address barriers to greater independence and self-sufficiency. The role will include other programme-related responsibilities as required.

Responsibilities and Accountabilities:

1. Assist in the implementation and monitoring of project activities.

2. Retrieve, compile, summarise, analyse, and present information/data on specific project topics.

3. Support with the development and implementation of the Transition Support strategy of the programme by conducting research, gathering and analysing relevant information, identifying needs, barriers and service gaps affecting BOTP and providing input to the supervisor.

4. Assess and interpret screening outcomes of BOTPs, including cases involving complex or overlapping vulnerabilities, to support accurate identification of individual needs prior to casework planning.

5. Apply and adapt the Programme Standard Operating Procedures (SOP)s to individual BOTPs circumstances, and flag procedural gaps or inconsistencies to the supervisor, to maintain the relevance and effectiveness of casework support in state accommodation settings.

6. Coordinate and resolve operational issues with assigned focal points at State Accommodation Centres, other organisational units and external parties to ensure timely processing of requests, clearances, and administrative actions without unnecessary escalations.

7. Disseminate accurate information to BOTPs on available services and pathways, ensuring cases with identified vulnerabilities are correctly referred to appropriate support services, thereby safeguarding beneficiary access to timely and appropriate protection support . Provide translation and interpretation services, as necessary.

8. Draft status reports, identifying shortfalls, bring them to the attention of the supervisor and suggest remedial actions to address delivery gaps.

9. Draft correspondence on project issues; prepare and update reports, briefing notes, graphics, statistical tables, presentation and other forms of documentation.

10. Respond to complex information requests and inquiries; set up and maintain files/records; organize meetings, workshops and training sessions;

11. Participate in meetings and conferences; assist in coordinating implementation activities with local authorities, partners, United Nation (UN) agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.

12. Assist in monitoring work of Implementing Partners (IP) and report non-compliances to the supervisor.

13. Perform such other relevant duties as maybe assigned.

Required Qualifications and Experience:

Education:

• Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with three years of relevant professional experience; or,
• High School diploma with five years of relevant professional experience.

Experience:

• Good knowledge of information technology and proficiency in Microsoft Office applications especially Excel, Word, PowerPoint and Publisher.
• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

Skills:

• In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; and,
• Case management skills

Languages:

• IOM’s official languages are English, French, and Spanish
• For this position, Fluency in English, Ukrainian and Russian is required (oral and written).
• Working knowledge of any UN languages (Arabic, Chinese, French, and Spanish) is an advantage.

Required Competencies:

Values

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: Encourages and contributes to clear and open communication

Other:

Any offer made to the candidate in relation to this Special vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government.

This post is subject to local recruitment. Only persons holding a valid residence and work permit in Ireland will be eligible for consideration.

As the right to live and work in Ireland is required, the contract issued may be shorter than the period mentioned in the advertisement, in order to align with expiry date of the work permit.

Short‑listed candidates will be invited to a 45‑minute online interview.

How to apply:
Please apply to this job post, sharing your updated CV and Cover Letter explaining your interest in the role.

Please note that only shortlisted candidates will be contacted for an interview, soon after the closing of the Vacancy.

Posting period: From 02.10.26 to 16.09.26

Job Type: Full-time

Pay: €3,081.00 per month

Benefits:

• Additional leave
• Private dental insurance
• Private medical insurance
• Sick pay

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Language:

• Ukrainian (required)
• Russian (required)

Work authorisation:

• Ireland (required)

Work Location: In person