Security jobs

We are seeking Fulltime Receptionist Officer to join our award winning team .

Based in Baltinglass Co. Wicklow, this front facing role ,in a busy public medical setting , requires experienced individuals that possess excellent communication and customer service skills.

Monday- Friday 8am-5pm

Best suited to a confident ,calm communicator that can make all service users feel at ease while adhering to all Health & Safety SOP's.

Key Responsibilities

• Ensure that all contact with patients, clients, staff and visitors are courteous and professional and the service delivered meets with the agreed expectations.
• Provide a range of administration duties including accurate updating of postal records,
• Respond to enquiries in a helpful manner directing clients to the right source. This encounter may be on the telephone or "face-to-face".
• Ensure that the patient's visit and interaction is carried out with minimum delay. (I.e. keep patients appointments on schedule by notifying admissions of patient's arrival, reviewing service delivery compared to schedule.)
• Assist with communication in emergency situations as set out in the emergency response protocol.
• Protect patient's rights by maintaining confidentiality of personal and financial information.
• Be competent to cover all shifts and shift specific duties, using your own initiative to solve unusual requests/queries.
• Ensure all Visitors/Contractors, Agency Nurses/HCAs sign in/out appropriately.
• Maintain operations by following policies and procedures; Reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Promote a patient centred culture of openness and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care.

Skills & Competencies

• Must hold a Valid PSA License
• Receptionist/Admin or similar relevant experience
• Possess IT Skills
• Experience in Customer Care / Operating Telephone System/Switch
• Accuracy/attention to detail
• Ability to multi-task with excellent organisational / time management Skills
• Flexibility/adaptability
• Proactive/Can do attitude
• Attention to detail
• Communication and interpersonal skills
• Team player

Full training will be provided.

Job Types: Full-time, Permanent

Pay: From €15.41 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Baltinglass, County Wicklow: reliably commute or plan to relocate before starting work (required)

Experience:

• Receptionist/ Porter: 2 years (required)

Language:

• English (required)

Licence/Certification:

• PSA Licence (required)

Work authorisation:

• Ireland (required)

Work Location: In person