Office Administrator/Customer Support

Location: Raheen, Adamstown, Co. Wexford

Hours: Monday to Friday, 9:00am – 5:00pm

Moloney Windows is seeking a reliable and organised Office Administrator to join our team. This is a varied role focused on delivering excellent customer service and supporting customers throughout their full journey—from initial enquiry and showroom visit through to order completion, payment, and aftercare.

Key Responsibilities

• Provide a warm, professional welcome to customers in the showroom and handle enquiries by phone and email.
• Guide customers through products and options, ensuring a positive experience from first contact to final purchase.
• Prepare and issue quotations and follow up with customers.
• Process orders, invoices, and payments accurately.
• Maintain up-to-date customer records and job files.
• Respond to customer queries, including aftercare support following installation.
• Assist with general office administration and accounts support.

Requirements

• Previous experience in administration or customer service.
• Strong communication and interpersonal skills.
• A genuine focus on delivering excellent customer service.
• High level of organisation and attention to detail.
• Proficient in Microsoft Office.
• Ability to work on own initiative.

Benefits:

• On-site parking

Experience:

• similar: 1 year (required)

Language:

• English (preferred)

Work Location: In person